The Experience Accelerator Lab
A working space for leaders and teams who want execution to hold in real environments.
Not a course.
Not a framework.
Work you do — together.
What this looks like
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Virtual small cohort (up to 8 leaders)
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12-week Lab
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Weekly 90-minute live sessions
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Guided facilitation and real-time coaching
Ninety minutes a week in session.
The rest happens inside the work you’re already doing.
How the work unfolds
We don’t start with a plan.
We start by slowing down enough to see what’s actually happening.
Start by getting clear
Leaders step back from the rush of the day to look honestly at how work is moving.
Not in theory.
Inside the real conditions they’re leading in.
We align around one area that matters.
Work inside one real environment
A unit, clinic, or team becomes the focus.
Not as a pilot.
As the place where the work is already happening.
Leaders partner directly with that team to see where execution breaks down.
Co-design with the people doing the work
We don’t hand off solutions.
We work with the people closest to the work to test small shifts,
adjust in real time,
and build practices that actually hold in the day.
Apply, reflect, adjust
Between sessions, leaders apply the work in real time.
Then we come back together to look at what changed, what didn’t,
and what needs to shift next.
That’s where the work begins to hold.
Step into the work
You don’t need to have it all figured out.
Start with a conversation about what you’re carrying
and where the work is getting stuck.
We’ll talk through what you’re seeing, what might help,
and whether this is the right next step — now, later, or not at all.
No pressure. No obligation.
Just an honest conversation.
If you’re curious but unsure, that’s often the right place to start.
This program has been approved for 18 Patient Experience Education (PXE) credits through The Beryl Institute Credentialing Center

Organizations that have pulled up a chair



